A Digital Adoption Platform (DAP) software helps users adopt new technology. DAPs overlay on top of the new application, helping to guide users through new software or features.
Because technology is advancing quickly, businesses need to overcome the learning curve involved in new software. DAPs reduced the reliance and expense of one-to-one training by providing easy-to-use guides to demonstrate the functionality of the product.
There are three main benefits to using a DAP for enterprise software.
Training helps users adopt software by getting the most from it quickly
Self-help allows users to learn at their own pace
DAPs produce user analytics, which helps with UI design and improvements