FAQ

Browser support
Usetiful is a web application that operates within an internet browser. We support the following browser versions: End users The user onboarding experi...
Wed, 9 Feb, 2022 at 2:14 PM
Triggering Tour Steps by Element Events
Triggers on tour steps allow you to introduce product tours even in complex environments - such as single-page applications, or when you are dealing with an...
Tue, 24 Oct, 2023 at 11:22 AM
Phone call or screen sharing with Usetiful team
We believe that good user onboarding should not be expensive. That is why we offer Usetiful Free (a free-forever license) and Usetiful Plus (paid plan with ...
Tue, 6 Apr, 2021 at 10:11 PM
What's Usetiful watermark and how to remove it
Usetiful watermark is a bar at the bottom of the Usetiful content. It appears in Usetiful Free and Usetiful Plus plans. Text "Powered by Usetiful"...
Wed, 28 Feb, 2024 at 9:09 AM
What is an assist?
Counting and billing customers for “assist”-s is the most fair and customer-centric approach in user onboarding and product tour software. Usetiful is pione...
Wed, 29 Jun, 2022 at 11:29 AM
Affiliate program terms
Usetiful allows to earn commission for recommending our software to your friends. Please register an affiliate account here (direct link https://www.us...
Fri, 3 Jun, 2022 at 10:24 AM
How to apply promotional or discount codes
From time to time, Usetiful team might grant you a promotional code. This is how you can redeem it on your account: When starting a new plan 1) C...
Thu, 24 Nov, 2022 at 3:42 PM