Tips & Tricks

How to start a tour on a specified URL and how to start a tour from a specific step
In this article you will learn how to create a tour sharing URL - which when opened will start a specific tour. You will also learn how to create a URL that...
Fri, 26 Aug, 2022 at 3:29 PM
How to automate actions of your users
Usetiful allows you to automatically perform steps for your users. This can be handy to skip not-so-much interesting parts of the flow, to provide example v...
Mon, 31 Oct, 2022 at 2:16 PM
What is Shadow DOM
Shadow DOM is a capability to provide encapsulation when creating elements. It enables you to have a whole bunch of elements hidden behind a simple <tag&...
Tue, 10 Jan, 2023 at 11:38 AM
What is 2-factor authentication?
2-factor authentication (2-FA) verification is a security process that requires a user to provide two different authentication factors to access an account....
Wed, 1 Mar, 2023 at 9:46 AM
How to create an NPS Survey in Product Tour
Great news - now NPS surveys are available as a feedback collection tool in Usetiful. In this article you will learn how to add an NPS survey to your tour. ...
Mon, 15 Dec, 2025 at 10:54 AM
Setting Priority for Tours and Checklists
The "Priority" for tour and checklist. This feature allows you to customize and optimize the order in which tours and checklists are auto-played o...
Tue, 21 Jan, 2025 at 5:10 AM
How to add Form fields to tour steps
By adding Forms to your tour step, you can collect important customer details and feedback. They enable you to gather valuable information and insights, suc...
Tue, 5 Sep, 2023 at 2:23 PM
Conditions and survey responses
In this article you will learn how to build a conditional logic based on what your end user responded to a survey. Step 1  Build and configure a survey or...
Wed, 26 Jun, 2024 at 5:38 PM
Scheduling Options for Tours, Checklists, Assistant, Banners, and Smart Tips
Usetiful's scheduling feature allows you to automate when tours, checklists, assistant, banners, and smart tips become visible (live) or hidden (draft)....
Tue, 1 Apr, 2025 at 11:50 AM
How to Use JavaScript in Usetiful Tour Steps
Usetiful supports running custom JavaScript code directly within tour steps — perfect for automating UI actions or triggering custom behavior. This feature ...
Tue, 29 Apr, 2025 at 5:40 PM