Tips & Tricks

How to share Product Tour with URL link?
Share your tour in conversations with customers, in your help articles or emails. You can share your Product Tours in many channels to help you users un...
Fri, 4 Jun, 2021 at 7:25 PM
How to test which tags are loaded in the browser?
Usetiful allows to segment your users or personalize the content using tags. When things do not go as expected, it is necessary to test whether the tags are...
Thu, 3 Jun, 2021 at 7:47 PM
How set-up a redirect step for dynamic URL's
Imagine your tour contains a redirect to a dynamic URL - a page with part of the URL that is generated every time a user tries to access it. The target URL ...
Wed, 14 Jul, 2021 at 7:43 PM
How to add a Usetiful tour to an Intercom message / post
Let your users launch a product tour with a single click when they are already looking for help in Intercom.  In this article, I will walk you thr...
Tue, 27 Jul, 2021 at 7:48 PM
Launch Usetiful walkthroughs from Freshdesk
Freshdesk is one of the synonyms of customer support across industries. It is known for its flexibility in offering an omnichannel support system, which inc...
Thu, 21 Oct, 2021 at 9:53 AM
NEW: Invite your team members to your account
Now it is easy and fast to start building tours collaboratively with your team.  We have just released the ability to invite team members and work on tours...
Sun, 7 Nov, 2021 at 2:48 PM
NEW: Progress indicators - circle, step counter and dots
Now there are more ways to show the progress of the tour to your users! In the past progress indication of tours - how far along the tour you currently are...
Tue, 23 Nov, 2021 at 11:34 AM
New: Security - whitelist domains for advanced security
We added an additional confidence layer that will ensure your Usetiful content (tours, checklists, smart tips) are only shown on whitelisted domains. D...
Tue, 23 Nov, 2021 at 11:51 AM
User picture in modal
In this article we will explain how to add a user picture to a modal as below Add this code to the top of your modal (using the editor of the modal) ...
Tue, 1 Feb, 2022 at 7:30 PM
Congratulations view for Checklist completion
What happens when the checklist on your page has been completed by a user? Before, they would simply see the checklist with all items checked.  Now, yo...
Mon, 4 Apr, 2022 at 7:26 PM