Tips & Tricks
Share your tour in conversations with customers, in your help articles or emails. You can share your Product Tours in many channels to help you users un...
Fri, 4 Jun, 2021 at 7:25 PM
Usetiful allows to segment your users or personalize the content using tags. When things do not go as expected, it is necessary to test whether the tags are...
Thu, 3 Jun, 2021 at 7:47 PM
Imagine your tour contains a redirect to a dynamic URL - a page with part of the URL that is generated every time a user tries to access it. The target URL ...
Wed, 14 Jul, 2021 at 7:43 PM
Let your users launch a product tour with a single click when they are already looking for help in Intercom. In this article, I will walk you thr...
Tue, 27 Jul, 2021 at 7:48 PM
Freshdesk is one of the synonyms of customer support across industries. It is known for its flexibility in offering an omnichannel support system, which inc...
Thu, 21 Oct, 2021 at 9:53 AM
Now it is easy and fast to start building tours collaboratively with your team. We have just released the ability to invite team members and work on tours...
Thu, 2 Feb, 2023 at 9:39 AM
Now there are more ways to show the progress of the tour to your users! In the past progress indication of tours - how far along the tour you currently are...
Tue, 23 Nov, 2021 at 11:34 AM
We added an additional confidence layer that will ensure your Usetiful content (tours, checklists, smart tips) are only shown on whitelisted domains. D...
Tue, 23 Nov, 2021 at 11:51 AM
In this article we will explain how to add a user picture to a modal as below Add this code to the top of your modal (using the editor of the modal) ...
Tue, 1 Feb, 2022 at 7:30 PM
What happens when the checklist on your page has been completed by a user? Before, they would simply see the checklist with all items checked. Now, yo...
Mon, 4 Apr, 2022 at 7:26 PM