Troubleshooting
Pointers are always linked to a specific element. Once pointer is loaded on page, it positions itself next to the element and points to it. In case t...
Sun, 21 Feb, 2021 at 9:18 PM
Your tour starts every time and shows continuously to users that have seen it before? There are two possible causes of this issue: Tour settings Ple...
Fri, 14 Jul, 2023 at 11:42 AM
Open the console of your browser (see below) Enter the listener code (see below) Test you application and see whether console reports log "event tri...
Thu, 17 Nov, 2022 at 6:24 PM
Did your preview not started as expected? Let´s try out a different approach: Go to your page Open Usetiful browser plugin directly from Chrome (it ...
Mon, 31 May, 2021 at 8:51 PM
You have integrated Usetiful to your page, created a new tour, but no content is showing. What are the most common issues to check? Issues with content ...
Wed, 19 Apr, 2023 at 2:16 PM
Usetiful allows to segment your users or personalize the content using tags. When things do not go as expected, it is necessary to test whether the tags are...
Thu, 3 Jun, 2021 at 7:47 PM